Business Litigation Firm
Los Angeles, California

Used alternate product, but couldn't take full advantage of it due to lack of training, hard to understand manual and unfriendly user interface. Also used manual calendars , generated bills manually , and used paper based filing system.

Now using AbacusLaw.
Key Abacus features: Calendaring, contact management, case management, and billing.

Efficiency

Couldn't figure out how to use old software.

Spent 3 to 4 days doing billing by typing invoices in WordPerfect. Attorney in charge of billing was frustrated by the process and billing was often delayed.

Attorney in charge of billing is very happy with Abacus.

All attorneys utilize Abacus' stopwatch. Billable hours are now more accurate and more time is captured.

Able to get billing done in half a day rather than 3 to 4 days.

Able to do billing consistently every month, on time.

Outstanding invoices are collected faster than before.

Established office processes to ensure sure things get done in specific ways. Processes are followed and there is accountability. Abacus provides an audit trail for every event, note, document, and staff activity.

Risk

Missed meetings and hearings using paper based calendar and previous software.

Using Abacus reminders, alerts, and appointments, there are no more missed events and the staff has found peace of mind.

Everyone has more confidence handling cases.

Customer Service

When an attorney was out the staff didn't have enough information to call clients back.

By looking at Abacus' notes, the staff can interact professionally with clients, even when the attorney is out of the office.

Case Load

The case load was stagnant .

The firm increased the case load by an estimated 10%.

Employee Satisfaction

Previous software was not used correctly due to lack of training. The staff was frustrated.

The staff took Abacus' free training right away . Even the least technology-oriented partners learned Abacus quickly and used it effectively .

Competitiveness

Sensed they didn't have the competitive edge they needed.

Feel competitive and are about to partner with larger business organizations.

Growth

Previous software limited growth in terms of case load, hiring and ability to grow.

Expecting to add attorneys and staff . Firm now able to handle additional cases.

Select one of the following:

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• Request a custom quote
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• Or, call us at 800-726-3339. You'll be glad you did.