When you delete a record in the Abacus program it is not truly gone until you run a pack on the database. At any time up to when you run a pack you can recall a deleted record. There are a couple of ways to recall deleted records in the Abacus program.
Recalling a deleted record using the History button
If you have recently deleted a record and you have viewed it recently you can attempt to restore it using the History button. In the Abacus program click on the History icon. The History window will appear. Scroll down the list till you find the Event, Name, or Matter that you would like to restore and then highlight it and click OK. You will see this window open up.
Click the Yes button. You should now be looking at what you were trying to recall. This works great for events that you accidently deleted and have just viewed them. With Names and Matters it does not recall everything that was deleted. When you deleted a Name or Matter it automatically deletes the notes for that record and will ask if you want to delete the events as well. To recall the notes you will have to do that through the Generic Database Utility.
Recalling deleted records using the Generic Database Utility
Before you use this utility you will need to make sure all users are out of all Abacus applications. You will need to make sure that they are out of the Abacus Law, Accounting, MessageSlips, and if you link the emails they will need to be out of Outlook as well. Once all users are out of the program create a backup of your files in their current state. You can do the backup using the Abacus Backup utility or through other methods. To create the backup in the Abacus program click on File, Utilities, Backup, Backup.
In this window the Destination is the location where the Abacus backup is going to be copied to. Change the location to a place where you can find the file if you need to, or write the location down on a piece of paper. If you have to restore the file you will need to be able to find the files. Click the Start Backup button. Once your backup is finished click on File, Utilities, Generic Database and then Recall Deleted Records. The next window will appear.
In this window you can only restore one database at a time. To restore the Notes click on the drop down arrow and select Lawnotes.
This window is where you are going to find the files to restore. Click on the Query button to filter for the files that you are trying to restore. You will either need to make a query or select one that is already made. Select your query and then click the OK button. You should now see a list of just the Notes that match your query. In the check box next to the When column place a check mark next to the ones you want to recall and then click the Recall Tagged button. If you want to recall all the notes in this window you can skip putting the check in the box and just click the Recall All button. This will bring back all the files that have been deleted to your program. Click Yes to the next window that comes up and then click the Close button. Your files should now be recalled and available again for use. You will need to perform the previous steps for any Events that were deleted as well.
If when you deleted the Name or Matter the event wasn’t deleted it would have removed the link to that record from that Event. There is no way to restore the links to Events through the Generic Database Utility. You will need to restore from a backup prior to deleting the Name/Matter in order to maintain links to the files.