Quick Ways to Help Your Law Firm Run More Smoothly
Beverly Michaelis, a practice management advisor in Oregon, wrote a guest blog post on PracticeSmarter about ways to help your law office run more smoothly. She offered some ideas, including:
 Apply the “4 Ds” to email – Do, Defer, Delegate or Delete
This will help to keep your inbox under control. Once you’ve read or responded to an email, link it to the client’s matter record in your practice management system. - Practice “OHIO” – Only Handle It Once
This will keep your paperwork under control. Scan all incoming documents and link them to client files and matters in your practice management system.
- TREAT clients well
Be timely in your work, respond to phone calls and emails promptly, be empathetic, assure (and reassure) clients and deliver tangibles by producing error-free work.
For more tips read the full blog post here.
Remembering What Lawyers Truly Do
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This article was written by Daniel M. Mills, Esq., who is the manager of the D.C. Bar Practice Management Advisory Service.
“There is irony in the fact that it is hard times for lawyers at a time when there is such great need for what lawyers do.
Those who provide legal services often fall into one of two categories in terms of their response to dire economic conditions. There is the group trying desperately to hold on to what it has known and what is familiar. These people try to make the old model work and complain bitterly as they fall further behind. Then, there is the group willing to walk away from what no longer works and reshape the manner in which it brings legal services to its clients.”
Read more |
Improve Email Security
 Law firms have a responsibility to protect the confidentiality of all clients, so keeping email secure is highly important. An article in this month’s edition of Law Practice Today noted that 54% of all law firms surveyed reported that a virus or other spyware had infected their computers at one time.
The article recommended some ways to improve email security:
- Run spyware, malware and anti-virus programs regularly
- Look out for phishing (email scams targeting lawyers)
- Implement a spam filter to get rid of junk mail before it comes into your inbox
For more tips, read the entire article here.
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