What's your Niche?
Being an expert in your practice field is important because clients
want an attorney who gives them the most reliable and accurate
information and assistance as possible. A great way to establish
yourself as an expert is to focus your marketing efforts on your
practice niche.
Chuck
Newton recently spoke to this when he said, "A
niche is a terrible thing to waste, yet many lawyers do."
The problems with practicing law outside your niche:
- You will dilute your message
- You do not have that much time on your hands
- You are competing in a broader legal market place
According to Mr. Newton: "The bottom line: do not abandon
your niche. Instead, boost the time you spend marketing your niche."
Judge Writes About Email Etiquette For Lawyers
Judge Gerald Lebovits of the New York City Civil Court recently wrote
an article on
email etiquette for lawyers. The piece has seen widespread circulation
and compliments by bloggers.
Lawyers are extremely busy, so email is an attractive form of communications
since it's fast, easy and delivers immediate response. The risk of
using email comes when attorneys hit send too quickly, without taking
into consider who they are talking to and what they are talking about.
Judge Lebovits summarized his advice, "Think. Pause. Think
again. Then send."
Other highlights of his article include:
- Tone: It is important to consider the recipient of the email
to determine if a formal or informal tone is more appropriate.
- Confrontations: Do not participate in back-and-forth confrontations
via email. Pick up the phone to hash out a misunderstanding or
miscommunication.
- Threads: When an email thread (conversation) becomes too long,
it's time to pick up the phone and have a conversation.
- Edit, edit, edit! It is important to re-read what you wrote before
you hit send to avoid spelling errors, vague messages and inappropriate
tone.
- Length: Condense your message so it's easy to read.
- Subject: "Use the subject line to its full potential"
Email makes communication fast, but business emails must be taken
as seriously as formal letters and other important documents that
reflect your professional capabilities.
Multi-task in the Day, Not in the Moment
In a recent post on Lawyerist.com,
Allison Shields cited a 2009 Stanford University study that showed
multi-taskers have more difficulty filtering out useless information.
Though it’s enticing to try to talk on the phone, answer an
email, and monitor Twitter all at once, something is bound to fall
through the cracks.
An example is when you're talking on the phone and have to repeat
yourself because the person on the other end is clearly distracted,
perhaps checking email, instant messaging or doing anything except
focusing on our conversation. Though the other party may think
it’s not noticeable by others, it usually is. It’s rude,
as it not only wastes their time, but yours as well.
Multi-tasking used to be defined as switching to Project B while
you wait for input from others on Project A. That makes sense and
improves your productivity. When you try to do more than one thing
at the exact same time, nothing gets done well. One advantage to
being focused in the moment is how “special” your clients
will feel when you don’t answer a ringing phone during meetings
with them in your office.
Allison Shields put it well, “The next time you are tempted
to check your email while you’re on the telephone or you catch
yourself waving to a colleague while working on something else, ask
yourself, “What will the switching cost of this interruption
be?” Do yourself and your colleagues and clients a favor and
stop multi-tasking.”
New Abacus Division Empowers Government Law
Professionals
As
you know, AbacusLaw has been serving the private and public legal
sectors for 26 years. Over 250 government agencies are already
using AbacusLaw, seeing cost containment that benefits taxpayers
in their jurisdictions and expediting work to deliver timely case
handling to defendants and their attorneys.
We have just opened Abacus Government Systems, lead by division president
Dennis Baldwin. Mr. Baldwin explained that “Abacus Government
Systems exclusively serves public agencies in the U.S., providing
case management software designed specifically for public sector
agency needs of District Attorneys, Public Defenders, Solicitors
General, Attorneys General and others.”
Help your local government get the benefits of AbacusLaw. Put the
right people in touch with us and we'll send you a copy of Dangerous
Law Practice Myths, Lies and Stupidity, personally inscribed
by author Judd Kessler, Esq. to thank you for your service to the
legal system. For more information about products for government
agencies in the U.S., call us 888-452-6301, or visit
www.AbacusGov.com.
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