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Practice Pointer
Personally greet everyone who visits your website
Potential clients visit your firm’s website with apprehension – they’re facing tough legal issues and are worried you won’t be the right person to help solve their problems. It’s your website’s job to alleviate this apprehension by building trust, rapport and credibility so customers chose your firm over the competition. How can you do this? By making your website more human.
Personally greet everyone who visits your website
WebGreeter helps you make the process of finding a good attorney easy for potential clients. It provides immediate assistance to everyone as soon as they visit your website by chatting one-on-one with them (see image to the right). Live customer service operators help you differentiate between general website traffic and potential clients, provide live customer service, set up appointments and generate leads.
What successful attorneys say about WebGreeter
"This service has really allowed me to give my clients 24/7 service without having to answer the phone or having to type emails myself. It has worked very well as I increase my business further." A. Cross, Esq.
"We are very happy with the service. The key point you need to make is that having a website without a LiveAdmins person is like having a store without any people in it. I couldn’t imagine walking into Nordstrom and just wander around hoping to find something and then purchasing it – some might, but I like to walk up to a person, tell them what I’m looking for, and have them take me right to where it is – like Natasha does for us.” CEO of Gazelles
WebGreeter has been providing live chat services for 9 years and works with law firms around the world. To find out more, visit www.webgreeter.com or call 877-771-6067.
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