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AbacusLaw Support Center
Technical support is available during regular business hours: Monday – Friday, 6 AM to 5 PM PST. To access support you must have a current customer care agreement.
Support Options
- Knowledge Base: Get your answers now by searching our online customer support database.
- Live Agent: Invite one of our live agents to access your computer.
- Call us: Phone support is available at 800-488-3334.
- Request a call: Send us your tech support question and we will call you back.
- Email us: Send us your tech support question at support@abacuslaw.com.
About Customer Care
To get off to a great start, Customer Care is included your first year as an AbacusLaw user:
- You'll save hundreds of dollars in support inquiry fees with your support agreement in place.
- Our technicians are committed to delivering a 5-star customer service experience characterized by quick, accurate, and courteous interactions regardless of how you decide to contact us.
- Our “on-shore” techs are empowered and committed to your success and look forward to establishing a great partnership with you and your firm.
Customized On-Site or Telephone Consulting
If you'd like someone to install, setup or otherwise customize your AbacusLaw system for you, we can help make that happen. Your implementation will be fast, easy and affordable. Each consultant has years of experience assisting law firms with technology. Contact us to find a trained professional in your area.
Additional Resources
