Supported versions: 2008, v2006
Direct: 858-452-4265
Toll Free: 800-488-3334
Email: support@abacuslaw.com
Technical Support Contact Information
Support calls are answered by trained, dedicated, in-house AbacusLaw technicians,
not by a dispatcher.
And not by someone who splits his or her time
supporting multiple products, or is located at
an outsourced support center. For more information please read the AbacusLaw
Support FAQ or visit the Knowledge Base.
If you would like us to call you please click here.
Customer Care 12 Month Agreement: Subscription
support gives you peace of mind. Your staff doesn't have
to add law practice management or legal
accounting software experts...we are. Here's what you get:
- Free maintenance releases while covered by agreement.
- Unlimited access to online training modules.
- Get expert support (10 incidents per user license annually).
- Gold customers on support get free payroll tax table updates.
- When exciting new features are added in subsequent versions of AbacusLaw, customers with support agreements get the very best discounts on upgrades. That alone will save you many hundreds of dollars.
To get off to a great start, Customer Care is required your first year as an AbacusLaw user:
- Training modules are narrated lessons that demonstrate the tasks commonly performed in law offices and give you and your staff a great start in getting the most out of AbacusLaw.
- Each support call would usually cost $125. You’ll save hundreds of dollars in support inquiry fees with your support agreement in place.
"I am very impressed with how much the instructors
at Abacus care about users learning to use the software."
Kathy Steinhauser,
Independence, MO
The Abacus support/training agreement: It’s a great value!
Customized On-Site or Telephone Consulting
If you'd like someone to install, setup or otherwise customize your AbacusLaw
system for you, we can help make that happen. Your implementation will be fast,
easy and affordable. Each consultant has years of experience assisting law
firms with technology. Contact us to find a trained professional in your area.
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