Abacus Customer Care

Support

To get off to a great start, Customer Care is included in your first year as an AbacusLaw customer.

Renewing your Customer Care annually protects your investment in AbacusLaw.



 

Benefits of Customer Care Include:

  1. Personalized Technical Support

    What customers recently said about Abacus Customer Care

    "The techs at Abacus are always friendly and helpful."

    "Paul is excellent, he can identify what is causing the problem quickly and get it resolved."

    "Your live support is always wonderful. They completely understand the program and how to quickly resolve issues. Thank you!"

    "Cheryl is amazing - very patient and explains things very well. I enjoyed working with her and you are very lucky to have an employee like her working for your company."

    "Exactly what I would expect from your company. Excellent service."


    For any questions, issues or problems you have, we'll help you and your staff quickly
  2. Guaranteed Lowest Price on Upgrades
    You will pay less for upgrades that those without a customer care agreement.
  3. Remote Assistance
    Our experienced technicians will remote into your computer and help you resolve your issues.
  4. Tax Table Updates
    Receive updates to your AbacusLaw Gold tax table codes each year.
  5. Lowest Price on Customer Care Renewal
    You will pay less for renewing your customer care agreement. You'll save hundreds of dollars in support inquiry fees by maintaining your customer care agreement.

Read our Customer Care Mission >>

Customized On-Site or Telephone Consulting

If you'd like someone to install, setup or otherwise customize your AbacusLaw system for you, we can help make that happen. Your implementation will be fast, easy and affordable. Each consultant has years of experience assisting law firms with technology. Contact us to find a trained professional in your area.

Abacus Technical Support
 
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